Contact & FAQ
Questions? Ideas? Or just feel like dropping a “hi”?
We’d love to hear from you. Maybe you’ll find your answer in our FAQ. If not, just send us a message. No bots, no copy-paste replies. Every message is answered personally.
General questions
No mass production. No fake vintage tees. Every PAC piece is officially licensed, hand-drawn, and made in Europe from 100% organic cotton. Our drops are limited — once they’re gone, they’re gone.
Our designs are created in Salzburg, Austria, and produced in certified European facilities. Fair, sustainable, and built to last.
Never. No AI, no templates — just real artists with real passion.
SHIPPING
Yes — we ship across all of Europe, the UK, and Switzerland. Shipping costs and delivery times may vary by country.
We ship daily from our main warehouse in Germany. Your order usually goes out the same day or the next, and delivery typically takes 2–3 business days.
Once your order has shipped, you’ll receive an email with your tracking information.
Return & Refunds
You can return unworn items within 14 days — in their original condition and with all tags attached.
Follow the instruction mentioned on the paperwork in your delivery. Or Email us at meow@poshalleycats.com with your order number and a short note. We’ll take care of the rest.
Yes — return shipping is covered by us.
Once we receive and inspect your return, your refund will be issued within 5–7 business days.
